If you are not an account owner, contact your account owner to ask them to remove two-step authentication for you. How does it work The app can generate a special QR-code containing all the 2FA backup codes you choose to transfer.Once we confirm your identity, you’ll be able to sign in using your password. For security purposes, you will be asked to provide detailed information to confirm your identity. If you are an account owner, submit a request through the account recovery form. Install Google Authenticator on your new phone.If you do not have your backup code OR your authorized two-step authentication device If you suspect that your backup code may be compromised, go to your two-step authentication settings and regenerate a new one as soon as possible. ![]()
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